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We do the dirty work, so you don’t have to!
Our Frequently Asked Questions and Answers cover the better part of what we do. If there is a question you have pertaining to our cleaning services for which you cannot find the answer, please leave your question in the comment form here and we will be sure to add it to our page at once. Thanks! — All Clean.
A: All payment terms are due upon completion the day of the job. Payment terms are for all jobs to include but not limited to these types of jobs. They could be one-time, on-going home cleaning, disinfecting, organizing, home repairs services, trash removal or help stop the spread of Covid-19 cleaning/disinfecting. At the end of the services provided you will receive an invoice. It will be provided electronically by text or email. We accept Zelle, PayPal or Credit Card payments which we take over the phone. Unless other arrangements are made. You can also make a payment on our website with PayPal. Office cleaning is invoiced monthly. 
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A: Yes, we are fully bonded and insured in Massachusetts.
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A: The cost to clean your home is based on the amount of time we spend cleaning + materials. We have a several hourly minimums and time ranges (Unless other Arrangements are Made). Rates for Cleaning Labor and Materials are determined per job request. General initial cleaning, one-time cleaning, move-in/move out and construction clean-up or on-going maid service is based on an hourly rate per hour / per team member + a supply charge. "The time we spend on the job site is figured out like this. For example, If two (2) people are cleaning for 6hrs at your location, they would be there 3 hrs. (3 x 2 = 6hrs)". If you give us a call, we can give you an idea of how long your cleaning may take. If we are going to go over the estimated time, we will contact you for approval.
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A: The cost to help stop the spread of Covid-19 cleaning/disinfecting is based on the amount of time we spend cleaning + materials. We have a several hourly Minimums. (Unless other Arrangements are Made). Rates for Cleaning Labor and Materials are determined per job request. To help stop the spread of Covid-19 cleaning/disinfecting is based on an hourly rate per hour / per team member + a supply charge. "The time we spend on the job site is figured out like this. For example, if two (2) people are Covid-19 cleaning/disinfecting for 10hrs at your location, they would be there 5 hrs. (5 x 2 = 10hrs)". If you give us a call, however, we can give you an idea of how long your Help stop the spread of Covid-19 cleaning/disinfecting may take. If we are going to go over the estimated time, we will contact you for approval.
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A: A team of one to four cleaning professionals will clean your home or office. One of the team members will be a team leader, who, in addition to assisting with the cleaning, will guide the team and perform an inspection at the end of the visit.
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A: The cost to do a home repair is based on the amount of time we spend doing the actual project, including pickup and delivery if requested and material cost. If you give us a call, however, we can give you an idea of how long your task may take. We have a 2hr hour Minimum or time range we offer. (Unless other Arrangements are Made). Rates to do a home repair and materials costs are determined per job request. The time we spend on the job site is figured out like this. Rates for handyman or home repair services, including pickup and delivery is based on an hourly rate per hour / per team member + material costs. If you give us a call, we can give you an idea of how long your home repair may take. If we are going to go over the estimated time, we will contact you for approval. A handyman team is generally comprised of one to two handymen depending on the size of the project.
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A: Sometimes, but to ensure accurate pricing, we need to visit your facility before providing an estimate for any service. The site visit and the estimate are free. Contact the office (via phone or e-mail) and set up a time to have a representative from ALL CLEAN visit your facility and provide an estimate for service.
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A: Yes, we do! Your business is important to us and we want to make sure you are happy and completely satisfied. If the quality of work performed and paid for, is not satisfactory, contact us within 2 hours and we will make "arrangements to rectify the situation. If you believe we did an outstanding job please write a review of us on Yelp or Google Reviews so others can see what our service has to offer. Our Google Reviews page is accessible on sidebar to the right. We love to read customer reviews!
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A: We are a non-discriminating employer and have a diverse, multi-cultural staff. Good communication is important to us. Thus, we ask our clients to contact us to relay any notes or requests. We will add this information to the work orders for the team. All our teams are in touch with the office via cell phone throughout the work day. We can easily call a team to relay a message for you even while they are working in your home. Just let us know.
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"Whether a public school or a private School or graduate school—each and every attending students need a clean and germ-free living environment in order to obtain the educational experience promised to them. Take Worcester Academy: a co-educational, college-preparatory day and boarding school for example. Kids come from all over the state to attend such a school..."
"There’s cleaning, then there’s DEEP CLEANING. You know when a space has been deep cleaned if you look real closely and find nothing but…clean. Whenever you need it to look as clean as humanly possible, we execute the deep clean. We will expertly deep clean any room in the house, office, home office or warehouse setting. Pretty much anything you need cleaned we will tackle...
"Whether you’re moving out or moving in, there’s always a cleanup involved. And it’s usually unexpected, and sometimes an actual cleaning emergency. No matter how well you plan to get everything out, there’s always an extra pile of stuff that comes out of nowhere! Whether it’s a house, an apartment or a condo; a basement or a garage, we’re ready to help out..."
"Picture this: it’s moving day and you’re all jazzed up only to find you are about to move into a messy, dirty, dusty, germ-friendly house or apartment. Not a pretty picture at all. In fact, it’s a total buzz-kill. Don’t stand for it! Don’t say “oh well… the show must go on”. Nope. Don’t go along with that just because it’s the quick and easy way forward. Contact us to turn things around and make it a happy day. Our move-in deep cleaning skills are second to none..."
"Free happiness!! From a trusted source: A 'cleanliness versus mood' study reported a 27% reduction in nervousness, along with a 25% improvement in "mental inspiration" and "overall reduces anxiety" from simply doing the cleaning mindfully, thus contributing to a happier person. That’s amazing! There you have it. Cleanliness equals happiness. So then it’s true: you CAN buy happiness! Just give us a call and schedule a full house, super-duper spring cleaning and the happiness that goes along with it is FREE!..."
Q: How do I pay for services?
